Term & Conditions CLUBerda


  1. CLUBerda Rewards programme is operated by RM Collections Limited.
  2. CLUBerda Rewards programme is exclusive to erda.co.nz.
  3. CLUBerda Rewards programme membership is free.
  4. You must have a valid email address to be eligible to be a member of the CLUBerda Rewards programme.
  5. Each member of CLUBerda Rewards programme is bound to the full terms and conditions of the programme, that may vary from time to time.
  6. By applying for and using your CLUBerda Rewards programme, you consent to the collection, storage, use and disclosure of your personal information in accordance with our Privacy Policy.
  7. RM Collections Limited may cancel, withdraw or alter the programmes, including these terms and conditions at any time at our discretion. RM Collections Limited reserves the right to alter the reward rate at any time.
  8. RM Collections Limited may cancel any membership of the CLUBerda Rewards programme at any time in its absolute discretion.
  9. On cancellation of the CLUBerda Rewards programme or membership of the CLUBerda Rewards programme all accrued points are forfeited. RM Collections Limited will honour current Reward Vouchers providing they have not expired.
  10. If we identify that you hold two or more memberships, we may merge them into one account at our discretion. You may hold only one membership with CLUBerda Rewards programme. Memberships  cannot be held jointly.
  11. RM Collections Limited does not send any communication to addresses outside of New Zealand. CLUBerda Rewards programme is a New Zealand-based loyalty programme. Members must have a valid New Zealand residential address and phone number to join. All members must also have a valid email address.
  12. CLUBerda Rewards programme is a consumer Rewards programme, available for individuals only, not organisations or groups. Your CLUBerda Rewards programme account is not transferable and can only be used by the person whose name corresponds with the member profile. A member may terminate his or her membership with the CLUBerda Rewards programme at any time by giving notice in writing to support@erda.co.nz. All accrued points are automatically forfeited on termination. Bulk buyers do not qualify to receive CLUBerda Rewards programme points on purchases.  
  13. RM Collections Limited reserves the right to notify law enforcement agencies and to pursue any remedies that may be available in the case of improper use or fraudulent activity in relation to these loyalty programmes or any other systems.
  14. The standard pattern of earning and redeeming points are mentioned in the CLUBerda Rewards programme page.
  15. RM Collections Limited reserves the right to exclude some promotions/products from accumulating CLUBerda Rewards programme erdaBOUNTIES. We reserve the right to substitute or remove products and services available for point's collection and redemption in store and online without notice.
  16. If you return a product for refund, we will deduct the number of points collected from your CLUBerda Rewards programme account for that product.
  17. When you make a purchase online, you must log into your CLUBerda Rewards programme account prior to placing the order. Points cannot be retrospectively allocated once a purchase is complete. 
  18. Any discrepancies in points balance or rewards must be reported to RM Collections Limited promptly on support@erda.co.nz. Otherwise the points balance and rewards issued will be deemed to be correct and binding on the member. RM Collection Limited's decision on any such dispute is final and binding.
  19. CLUBerda Rewards programme Vouchers expire 3 months from the date of issue.
  20. CLUBerda Rewards programme Points will not be earned on the redemption of Vouchers.
  21. CLUBerda Rewards programme Vouchers must be used in one visit. No change or credit will be given.
  22. CLUBerda Rewards programme points can be earned online on www.erda.co.nz.
  23. CLUBerda Rewards programme points will be earned for purchases of any product and service online. CLUBerda Rewards programme points will be earned on the redemption of gift vouchers, not the purchase of gift vouchers. 
  24. CLUBerda Rewards programme Vouchers are electronic and not transferable.
  25. CLUBerda Rewards programme vouchers may be redeemed online. CLUBerda Rewards programme vouchers cannot be used on gift cards, services, shipping and handling or gift wrapping nor exchanged for cash.
  26. All CLUBerda Rewards programme points expire 12 months from the date on which they were earned.
  27. RM Collections Limited does not accept any responsibility for any lost, or stolen points or any loss or theft of points or vouchers resulting from that loss, theft or damage.
  28. Except for any liability that cannot be excluded by law, RM Collections Limited will not be liable for any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the CLUBerda Rewards programme, including but not limited to, where arising out of: (a) any technical difficulties, network failures, virus or equipment malfunction (whether or not under our control); (b) any loss, theft, unauthorised access or third party interference with or of points, vouchers, membership information; (c) any points or vouchers that are not properly recorded against a member’s CLUBerda Rewards programme; and (d) participation in, or termination of, the CLUBerda Rewards programme.
  29. “Eligibility Age” Members must be 13 years or older in order to join the CLUBerda Rewards programme.  Minors require adult or parental consent.